Terms of Service

LinkMow (linkmow.app and the LinkMow app) is run by LinkMow LLC ("LinkMow", "we"). These terms are the agreement between you and LinkMow LLC. By creating an account or using LinkMow you accept them.

LinkMow is a marketplace. It lets property owners ("Customers") find, book, message and pay independent lawn care businesses ("Companies"). LinkMow does not perform, supervise, inspect or guarantee any lawn care work. Every job booked through LinkMow is a contract between the Customer and the Company. LinkMow is not a party to it.

Companies are independent businesses. They are not LinkMow's employees, agents, partners or subcontractors, and LinkMow does not control how, when or by whom their work is done. People a Company adds as crew work for that Company, not for LinkMow.

LinkMow does not check or guarantee any Company's licenses, permits, insurance, background, identity, skill, equipment, prices, availability, timing or results, and does not check or guarantee any Customer's property, instructions or ability to pay. Ratings and reviews are written by users, not by LinkMow.

Money. LinkMow collects Customer payments through Stripe as each Company's limited agent for collecting payment. When a Customer pays LinkMow for a job, the Customer's debt to the Company for that job is settled, and the Company looks only to LinkMow for that money. What LinkMow keeps from each payment is in Section 3.

Problems with the work (quality, a missed or late visit, damage, a refund) are between the Customer and the Company to resolve directly. Section 5 says what LinkMow does, and does not do, to help.

You must be at least 18 to use LinkMow. You are responsible for the accuracy of your account information, for keeping your password private, and for everything done under your account. A Company account must be opened by someone with authority to bind that business to these terms. We may suspend or close an account that breaks these terms. When you sign up we record which version of these terms you accepted and when.

Payments are processed by Stripe. Customers pay exactly the quote they accepted, plus any add-ons they approved and any tip they choose to leave. LinkMow adds no fee to the Customer's bill. Nothing is charged when a quote is accepted; payment is due when the work is marked complete. Companies receive their payouts through Stripe Connect and also agree to Stripe's Connected Account Agreement when they set up payouts.

Card processing fee. Every card payment for work carries LinkMow's card processing fee of 3.3% plus 30 cents of the amount paid for the work (the quote plus add-ons). This is LinkMow's own fee: it approximates the cost of taking cards, it is deducted from the Company's payout, and it is not returned when a payment is refunded. Tips carry no fee and go to the Company in full.

Your own clients. A Customer is a Company's own client when the Customer reached the Company through the Company's invite link, booking page or QR code, when the Company listed the Customer as an existing client before their first booking, or when the Customer had already paid the Company for a job. LinkMow charges 0% on a Company's own clients, permanently. Only the card processing fee applies. When it cannot be determined how a Customer and a Company first met, the Customer is treated as the Company's own client.

Customers LinkMow finds. When a Customer and a Company first met inside LinkMow with no reference from the Company (for example, the Company quoted a job the Customer posted, or the Customer found the Company in the LinkMow directory), LinkMow charges a finder's fee. On each of that Customer's first three paid visits, LinkMow keeps 15% of the quote accepted at hire (10% for Pro subscribers). That share includes the card processing fee, and the finder's portion never adds up to more than $30 per Customer ($20 for Pro subscribers). From the fourth paid visit on, for as long as that Customer keeps paying the Company through LinkMow, LinkMow deducts the card processing fee plus 5% of the amount paid for the work. A one-off job counts as one visit. Attribution is decided at first contact and does not change afterwards; a Company that believes a Customer was already its own client can ask for a review from the job page.

Fee changes. If LinkMow ever changes a fee, we give at least 30 days' notice in the app or by email, and a higher rate applies only to Customer and Company relationships formed after the change. Relationships that already exist keep the rate that applied when they were matched. The 0% rate on a Company's own clients is permanent and will not change.

Free tier and Pro. LinkMow is free to use with up to 30 active clients. An active client is a Customer who paid the Company for at least one visit through LinkMow in the past 60 days. A Company that stays above 30 active clients for more than 30 days cannot add new clients until it subscribes to LinkMow Pro; existing jobs, autopay, payouts and messages are never blocked.

Refunds and chargebacks. When a payment is refunded or charged back because of something the Company did or did not do (for example, work that was not done as agreed), the refunded amount, Stripe's $15 dispute fee and the card fees on that payment may be debited from the Company's balance or future payouts.

No surcharges. Companies may not add card fees, convenience fees or platform fees to Customers for LinkMow jobs, whether inside or outside the app.

Independent contractor. By opening a Company account you agree in writing that your business is an independent contractor with respect to LinkMow, not an employee or agent. LinkMow does not set your hours, does not require you to accept any job, does not stop you from using other apps or doing other work, does not supply or require any equipment, and does not pay your expenses.

Your work is yours. You are responsible for the quality and safety of your work; your quotes and prices; showing up when you said you would; your crew (hiring, pay, conduct, taxes and insurance); your vehicles and equipment; your business licenses; any permit your services need (for example, applying weed control, fertilizer that contains pesticide, or any other pesticide for pay requires an Alabama Department of Agriculture and Industries professional services license and a certified applicator); your own liability insurance, which we strongly recommend; and your taxes on what you earn through LinkMow.

Damage and injury. If your work damages a Customer's property or someone is hurt, that is between you, the Customer and your insurer. LinkMow does not pay for damage or injury and does not decide who is at fault.

Crew accounts. A crew account exists only to show your crew the day's route and property notes. Your crew members are your workers; you are responsible for what they do and for keeping Customers' addresses, gate codes and notes private.

Cancelling. Nothing is charged until the work is marked complete. A Customer may cancel a job free of charge in the app at any time until the Company marks it started; cancelling also turns off autopay for it. Once a one-time job is marked started, the app no longer offers a cancel button, and the Customer and the Company work the cancellation out between themselves. A recurring service can be ended by the Customer in the app at any time, even after a visit is marked started; ending it turns off autopay, and a visit already under way is for the Customer and the Company to settle between themselves. A Company may pass on a request or withdraw its quote before it is accepted. Once hired, a Company cannot cancel the job in the app: a Company that cannot do the work should tell the Customer in the app as early as it can, and the Customer can then cancel free of charge.

Problems with the work. If something went wrong (work not done, not done as quoted, a missed visit, damage), raise it via in-app messaging or Report a problem on the job. Message the Company first where you can: the Company is the one who can fix it, and most problems are fixed with a return visit. Customers and Companies agree to resolve problems with the work directly with each other.

What LinkMow does. "Report a problem" on the job page sends your report to LinkMow. LinkMow may read the job, messages and photos, pass the report to the other side, and suggest a fix. LinkMow may also, entirely at its own discretion, refund some or all of what a Customer paid for that job and recover it from the Company under Section 3. LinkMow does not have to do any of this, does not decide who is right, is not a mediator, arbitrator or insurer, and helping with one problem creates no duty to help with another.

Refunds (interim policy). If a job you paid for went wrong and messaging the Company did not sort it out, use "Report a problem" on the job page or email support@linkmow.app within 14 days of the charge. We reply within 2 business days. If LinkMow chooses to refund a charge, in full or in part, it goes back to the card you paid with, usually within 5 to 10 business days. A duplicate or mistaken charge is refunded in full; the app also refunds duplicate payments on its own when it catches them. A tip is refunded only if it was charged by mistake.

Your card issuer. Nothing in these terms limits a Customer's right to dispute a charge with their bank or card issuer. Because LinkMow collects the payment, LinkMow responds to card disputes with the card networks. While a dispute is open, LinkMow may hold the Company's payout for that job until the bank decides, and the result is passed through to the Company as described in Section 3.

Between you. A dispute between a Customer and a Company, about money, damage or anything else, is theirs to resolve, including in court if they choose. LinkMow is not a party to it and is not responsible for it because it introduced the two sides, hosted their messages or collected the payment.

Do not use LinkMow for anything unlawful, to get around LinkMow's fees, to harass or threaten anyone, or to post content you have no right to post. Do not post fake, paid-for or self-written reviews. Honest reviews, including critical ones, are always allowed; nothing in these terms restricts them. LinkMow may remove objectionable content and suspend or close accounts that break these rules.

LinkMow is provided "as is" and "as available". As far as the law allows, LinkMow makes no warranty of any kind about the platform or about any Company, Customer or job, and does not promise that LinkMow will be error-free or always available.

Release. Because LinkMow is not a party to the work, each Customer and each Company releases LinkMow LLC, its owner and its contractors from every claim, demand and damage of any kind arising out of lawn care work, a job, a missed visit, property damage, personal injury, a payment dispute between a Customer and a Company, or anything else that happens between users, except claims caused by LinkMow's own fraud or wanton or intentional misconduct.

Limit. If LinkMow is liable to you anyway, its total liability for everything connected with a job is limited to the fees LinkMow earned from that job (the card processing fee and any finder's fee), and for everything else to $100. As far as Alabama law allows, LinkMow is never liable for indirect, consequential, special or punitive damages, or for lost profits, lost business or lost data.

Some laws do not allow some of these limits. Where that is so, they apply only as far as the law permits. Nothing here limits liability for fraud or for wanton or intentional misconduct, and nothing here takes away a right you have under consumer protection law that cannot be waived.

A Company agrees to defend LinkMow LLC and pay any claim, loss or cost (including reasonable attorney's fees) that arises from its work, its crew, its vehicles and equipment, its licenses, permits, insurance and taxes, or its breach of these terms. A Customer agrees to do the same for claims that arise from content and property information the Customer posts, from the condition of the Customer's property, or from the Customer's breach of these terms. This does not cover claims caused by LinkMow's own fraud or wanton or intentional misconduct.

These terms are governed by the laws of the State of Alabama. Any claim against LinkMow must be brought in the state courts sitting in Houston County, Alabama, or in the United States District Court for the Middle District of Alabama, and you agree to those courts. Small claims court in Houston County is fine for claims within its limit.

Before filing a claim against LinkMow, email support@linkmow.app with your name, the job and what you are asking for, and give us 30 days to try to resolve it.

We may update these terms. The date at the top changes when we do, and for changes that matter we tell you in the app or by email at least 30 days before they take effect (fee changes follow Section 3). Using LinkMow after that date means you accept the new terms. Version 2026-11-02.