Privacy Policy

LinkMow (linkmow.app and the LinkMow app) is run by LinkMow LLC, a Wyoming limited liability company based in Dothan, Alabama. LinkMow is a marketplace where property owners find, book, message and pay independent lawn care businesses. This policy says what we collect, what we do with it and what you can do about it. Like our Terms, it is governed by Alabama law.

Account details: your name, email address, phone number (optional), a general location, and which version of the Terms you accepted and when. A business also gives us its company name, description, services, service area and home base address, and may add crew members, saved quote templates, and expenses, mileage and receipt photos for its own bookkeeping.

Content you post: job titles, descriptions and photos, quotes, messages and chat photos, reviews, and a business's public reply to a review. Property details you save: the address and access notes (for example a gate code).

Payments: card details are entered on Stripe's pages and handled by Stripe. We never see or store your full card number. If you enable autopay, your card is saved with Stripe and only a reference to it is kept on our side, together with a record that you authorized autopay for that job and that business. We keep a record of each payment: the job, the amount, the fees, and Stripe's ids for the charge and the payout.

Device and usage data: a push notification token if you turn notifications on, and the time you were last active in the app. We use no analytics or advertising trackers.

A business can list people it already mows for (a name with a phone number or a service address) before they ever use LinkMow, so that if that person later books the business through LinkMow they count as the business's own client and LinkMow charges the business no finder's fee. This is personal information entered by the business about someone who may never sign up. We use it for one thing only: matching. It is compared with the phone number on a LinkMow account and the addresses that account saves or books at, and nothing happens unless they match exactly. It is never shown to other users, never used to contact anyone, and it is removed when the business removes it or deletes its account. If a business has listed you and you would rather it did not, email privacy@linkmow.app and we will remove the entry.

To operate the marketplace: matching jobs with businesses, enabling messaging and payments, showing jobs and businesses near you, working out the fee between a customer and a business (how they first met), sending notifications about your jobs, handling reports and support requests, keeping the service safe, and improving it.

With your permission, we use your device's location while the app is open to sort jobs and businesses by distance. That location stays on your device; we do not store it. LinkMow never tracks your location in the background, and you can turn location access off in your device settings.

The map point of a job or a business comes from the address you type, which is sent to OpenStreetMap's Nominatim service to turn it into coordinates. A job's map point is placed at the job's address and is shown on the job board to signed-in users and, for open public jobs, to visitors to the website. The street address itself is shown only to you and to the business hired on the job (and its crew). A business's home-base point is rounded to about 100 meters (roughly a city block) before anyone else sees it.

Your name and profile photo are visible to other users. A business's profile (company name, description, services, city, rounded map point, rating, reviews, and whether it was active today or this week) is public on the website. Reviews are public, including the reviewed business's reply. An open job (title, description, photos, city and map point) is visible to signed-in users and, unless it was sent privately to one business, to visitors to the website. Job, chat, review and profile photos are stored in public storage, so anyone with the link can view them. Your email address is never shown to other users.

The business you hire, and the crew members and any subcontractor it assigns to your job, see your name, your phone number, the exact address and the property access notes (like gate codes) for that job. Crew members see this only for jobs assigned to their company. Nobody else sees it.

We share information only with the companies that help us run LinkMow, and only for that purpose: Supabase (our database, sign-in and file storage, hosted in the eastern United States); Stripe (payments; Stripe also verifies the identity of businesses that receive payouts and holds their bank details, of which LinkMow sees only whether payouts are enabled and what Stripe still needs); Netlify (hosting the website); Resend (email, see below); Apple (push notifications and the iOS app); OpenStreetMap (map tiles, and Nominatim, which receives the addresses we turn into map points); and Open-Meteo (weather on a business's planner, which receives only the coordinates of the business's home base or first stop of the day).

When you have no phone notifications, LinkMow may send account and job emails (for example a new quote or a payment reminder) through Resend, which receives your email address and the message for that purpose. We do not sell your data and do not share it with advertisers. We disclose information when the law requires it, for example to answer a court order, and we may give Stripe and the card networks a job's details, messages and photos to answer a payment dispute.

Every job, business profile, review and chat has a Report button. A report goes to LinkMow's admin, who reads it and can look at the reported job, profile, review or messages, and the photos and conversation around them, to decide what to do. Reports are kept while the matter is handled. You can block another user; a block is stored so that their messages and requests no longer reach you.

If an account breaks the Terms we may suspend or close it, and we keep the records needed to handle the matter. Stripe may also restrict a business's payout account until it provides what Stripe asks for; LinkMow sees that status and shows it to the business, never the documents behind it.

You can edit your profile information, and permanently delete your account, any time in Settings. Deleting your account removes your personal data: your login, name, contact details, photos, saved addresses and card, messages, open jobs, and a business's client lists. Records of completed jobs, payments and reviews are kept with your identifying details removed ("Deleted customer" or "Deleted business", address removed), because they are the other party's bookkeeping and tax records and because payment records must be kept for as long as tax and payment rules require. A business's Stripe payout account is kept by Stripe for the same reason. A business with a customer payment still on its way to it is asked to wait until that payout has gone out before deleting.

You can remove a saved card any time from Account, which also turns off autopay on every job it was used for, or turn off autopay on a single job from the job page. Push notifications and location access can be turned off in your device settings.

LinkMow is for adults. You must be at least 18 to use it, and we do not knowingly collect information from anyone under 18. If we learn that we have, we delete it.

Privacy questions? Email privacy@linkmow.app.